Terms of use

Terms of use

The InterRent website (hereinafter, the “Website”) is provided by Europcar International SASU, headquartered at Parc d'Affaires « Le Val Saint-Quentin » 2 rue René Caudron 78960 Voisins-le-Bretonneux France (hereinafter “Europcar”). The person responsible for publication is Mr. Marcus Bernhardt, Group Chief Commercial Officer, Europcar.

Our contact details are here.

1. Acceptance of the Terms and Conditions

Please read these Terms and Conditions carefully before using the Website or making a reservation on the Website. The Terms and Conditions .can be accessed via the hyperlink on the footer of each page of the Website. You are advised to print them out and keep a copy.

Use of the Website implies acceptance without reserve of these Terms and Conditions, which include our Privacy Policy and Cookies Policy.

These Terms and Conditions are in addition to the special conditions which apply to each type of product or service offered on the Website.

These Terms and Conditions apply at the date and time You access the Website and are subject to change from time to time. You are therefore advised to check the current version each time you visit the Website.

2. Use

By using the Website, you expressly undertake:

a) not to use the Website for any illegal, unlawful or fraudulent purpose, in particular you will not use it in any way that breaches any applicable local, national or international law or regulation;
b) not to use the Website in any way which may damage the rights of Europcar or any of its affiliated parties, and in particular, not to use the Website to distribute damaging, illegal or otherwise unlawful information, or information that is distasteful, discriminatory or offensive towards Europcar or any third party;
c) not to interfere with, disrupt access to or damage the Website, Europcar’s computer systems or software (or those of a third party), or to modify the Website;
d) not to use the Website to knowingly transmit any data, send or upload any material that contains computer viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code, or to conduct or facilitate hacking attacks or commit misdemeanours likely to be qualified as computer crimes;
e) not to infringe any patent, trade mark, trade secret, copyright, design, database right or other intellectual property rights of any party or entity;
f) not to impersonate any person or entity, including, but not limited to, an InterRent official, or falsely state or otherwise misrepresent your affiliation with a person or entity;
g) to keep secret and confidential any user identification code, password or any other piece of information that you choose, or you are provided with, as part of Europcar’s website security procedures. You must not disclose such information to any third party. Europcar reserves the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in its opinion you have failed to comply with any of the provisions of these terms of use; and
h) to comply with these general conditions of use.

If you do not comply with these obligations, Europcar reserves the right to immediately prohibit and block access to the Website and to its network without any legal responsibility to you.

You shall be liable for all types of damages that Europcar might suffer, directly or indirectly, as a result of non-compliance with any of the obligations under these Terms and Conditions or the law in relation to the use of the Website.

3. Information on the Site

While Europcar has made its best efforts to ensure that the information contained in the Website is correct at the time of going live, Europcar cannot be held responsible for any errors or omissions or any information which may be incomplete, inaccurate or may have become out of date.

4. Intellectual and Industrial Property Rights

The Website constitutes an intellectual work which is protected by copyright and other international intellectual property laws.

The entire content of the Website, which shall be deemed to include, without limitation, texts, photographs, graphics, images, icons, technology, software, links, domain names, brands and other audio visual or sound contents, as well as their graphic design and source codes (hereinafter referred to as the “Content”), shall belong exclusively to Europcar or third parties, whose rights, where appropriate, are recognized by Europcar, and shall be protected by intellectual and industrial property rights under national and international legislation.

The name “INTERRENT” and other Europcar trade marks, logos or graphics displayed on the Website are registered trade marks of Europcar or its affiliates.

Other company and product or service names displayed on the Website may be the trade marks of their respective owners. Any use of any of the aforesaid trade marks is prohibited without the prior express written consent of the rights holders, on penalty of infringement.

You can use the Website in order to access the information contained on it and to order the products and services we offer, otherwise, any reproduction and/or representation in whole or in part of the Website, in any medium and by any means whatsoever for any other purposes, is strictly prohibited without the prior express written authorization of Europcar.

You are not granted any right or license to use any trade marks or other intellectual property rights and you therefore agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the content of the Website and/or the products and services offered on the Website in whole or in part.

5. Database protection

Under the laws applicable to the Website, and in particular Directive 96/9/EC of the European Parliament and the Council of 11 March 1996 on the legal protection of databases and national applicable laws, you expressly and irrevocably agree that the Website, and any services provided within the Website, are composed of one or more databases provided by Europcar in its capacity as a database producer.

Without prejudice to any other rights Europcar may have in the Website, such as the protection of copyright material or any other right over the database or any of its component elements, you expressly undertake to refrain from:

a) extracting, by the permanent or temporary transfer of all or a substantial part, either qualitatively or quantitatively, of the contents of one or more of the databases available on the Website and/or the services provided, regardless of the method of extraction;

b) reusing, by making available to the public all or a substantial part, either qualitatively or quantitatively, the contents of one or more of the databases available on the Website, in any form whatsoever;

c) creating, editing, maintaining  updating, importing, exporting, divulging or compiling a competing database comprising all or part of one or more of the databases produced and held by Europcar; and

d displaying on a screen or other media processes which are the same as or similar to those used by Europcar on and in the Website.

More generally, any extraction, use, storage, reproduction, representation or conservation, whether direct or indirect, partial or total, including temporary buffer or qualitatively or quantitatively substantial part of the contents of one or more databases held by Europcar, committed by one of the processes mentioned above is strictly prohibited, including media not authorized by Europcar.

6. Links

6.1 Links to third parties websites - Outbound links

There are several places throughout the Website that may link you to the other websites that do not operate under Europcar websites information privacy practices. When you click through to these websites, Europcar’s Privacy Policy no longer applies. We recommend that you examine the privacy statements for all third party websites to understand their procedures for collecting, using and disclosing your information.

Europcar provides these links to third party websites for your information only. Europcar has no control over the contents of those websites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

In the event that you consider that there is a linked site with illicit or inappropriate contents, you may report this to Europcar by writing to the contact address indicated in the first paragraph of these Terms and Conditions indicating: (a) your name, address, telephone number and e-mail address; (b) description of the events that reveal the illicit and inappropriate nature of the linked site; and (c) an express statement that the information contained in the communication is accurate. In no event shall this notification create an obligation to remove the relevant link however we will investigate the matter further. 

6.2 Links to the Website  - Inbound links

Third parties are not authorized to introduce links from their own websites to the Website without the express consent of Europcar.

In the event that a third party is authorized to use the link www.interrent.com, such use shall be made in compliance with the limits and for purposes contained in the actual authorization.

In such case, Europcar shall be able to request, at any time and without having to give reasons for the request, that any link to the Website is removed, after which the person responsible for the website offering the link shall remove the link immediately.

7. Disclaimer of Warranty

Europcar reserves the right to interrupt the access to the Website and the supply of any or all of the Contents available through the same at any time and without prior notice, due to technical, security or maintenance reasons, power cuts or any other justified cause.

Your use of the Website is at your sole risk. The Website is provided on an “as is” and “as available” basis.

Neither Europcar nor any of Europcar’s affiliates make warranty or representation that:

a) the Website will meet your requirements,

b) the Website will be uninterrupted, timely, secure, error-free,

c) the results that may be obtained from the use of the Website will be accurate or reliable,

d) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and

e) any errors will be corrected.

You will be solely responsible for any damage to your computer system or loss of data that results from the use of the Website.

No advice or information, whether oral or written, obtained by you from Europcar through or from the Website will create any warranty or other obligation not expressly stated in the relevant terms and conditions.

Although reasonable precautions are taken to protect the security and integrity of wireless internet and network access, Europcar cannot guarantee that use of a wireless connection will be secure. Accordingly, you agree to use such services at your own discretion and risk and acknowledge that you are solely responsible for any damage to your computer system or loss of data that results.

To the fullest extent permitted by applicable law and subject to article 8 below, Europcar expressly disclaims all warranties, conditions and other terms of any kind, whether express or implied, including, but not limited to any implied term of merchantability, satisfactory quality, fitness, for a particular purpose, and any term as to the provision of services to a standard of reasonable care and skill or as to non-infringement of any intellectual property right.

8. Limitation of Liability (limits on Europcar’s legal responsibilities)

Some jurisdictions do not allow the exclusion of certain warranties of the limitation or exclusion of liability (legal responsibility) for certain damages. Accordingly, some of the limitations set out in article 7 above and this article do not apply. In particular, nothing in these terms and conditions will affect the statutory rights of any consumer, exclude or restrict any liability for death or personal injury arising from the negligence or fraud or fraudulent misrepresentation of Europcar (i.e. if we have deliberately told you something which is untrue which has caused you to use the Website).

You expressly acknowledge and agree that Europcar, its officers, directors, and employees will not be legally responsible for any:

  • direct loss;
  • indirect, incidental, special or consequential loss;
  • business loss;
  • exemplary damages or loss of profits, goodwill, use, data or other intangible losses,

(in each case even if Europcar has been advised of the possibility of such damages), resulting from use of the Website.

You expressly acknowledge and agree that Europcar will not be legally responsible for:

a) the use or the inability to use the Website;
b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Website;
c) unauthorised access to or alteration of your transmission or data;
d) statements or conduct of any third party on the Website.

9. Privacy Policy

The terms of the Europcar Privacy Policy are incorporated into these Terms of Use.

You agree to the use of personal information by Europcar, within the Website in accordance with the terms of and for the purposes set out in Europcar website Privacy Policy.

You shall read and accept the terms of such Privacy Policy before providing your personal data to Europcar.

10. Security Policy

The Website uses secure technology in order to safeguard personal information and financial transactions.  The Website complies with the procedures and security standards as further set out in the Europcar Security Policy.

11. General

Any failure by Europcar to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision.

If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid the parties agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.

The section titles in the Terms of Use are for convenience only and have no legal or contractual effect.

12. Applicable law and Competent Court

The French Courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to the Website although Europcar retains the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of France.

Published on: 25.02.2015